Circuit Manager

Are Inefficient Telecom Management Processes Impacting Your Business?

Does your organization rely on outdated and inadequate telecom management systems for your corporate-wide telecom order and inventory processes? Do these include laborious, error-prone manual business processes, legacy spreadsheet-based inventories or outdated in-house database solutions to manage your mission-critical telecom infrastructure?

If so, you're up against a major challenge. Datex addresses these challenges by centralizing and automating the management and operation of all your telecom assets: WAN, Voice and Internet circuits, services and equipment as well as all your wireless devices, service plans, policies, configurations and service options.

Our best-of-breed solution meets:

• Your inventory management challenges: You gain an accurate, reliable view of your complete wire line and wireless asset base. So you can effectively control, rationalize and optimize your network resources
• Your order management challenges: We built our software to manage large volumes of MACD. To keep your inventory records up to date in real time and allow you to cost effectively provision for new circuits and services
• Your process management challenges: Our advanced provisioning workflow engine helps automate key business processes and provide visibility to all stakeholders. Your organization benefits from enhanced communication and collaboration
• Your reporting and auditing challenges: Our planning analysis and reporting capabilities enable your organization to analyze its communications assets and plan more effectively for the future.
• Your wireless management challenges: You can increase business user productivity, reduce hard service and devices expenses as well as soft management costs and increase security and control of your mobile deployments by standardizing and automating your wireless telecommunications assets and processes.

Want to know more about specific features? Circuit Manager includes the following features that will address your key concerns in mastering your telecom asset management challenges:

• Circuit and Service Inventory - Provides an accurate, real-time centralized view of all your voice, data and Internet circuits and services
• BlackBerry Management - helps you save time and money by automating BlackBerry activation, configuration and security
• Wireless Inventory - Provides an accurate, real-time centralized view of all your wireless assets
• Equipment Inventory - Provides an accurate, real-time centralized view of all your equipment coupled with circuit termination views down to a card and port level
• Circuit Lifecycle Management - Allows you to manage large volumes of Moves, Adds Changes and Disconnects, while automatically updating inventory data in real time
• Self Service Wireless Portal - Makes it easy for users to order and upgrade wireless devices through a self serve portal; helps improve centralized control processes
• Equipment Deployment - Models equipment deployed across organization, including key operational data such as circuit & service terminations, equipment status, ownership and location.
• Automated Provisioning Workflow - Allows you to automate your complete provisioning process using powerful workflow tools
• Planning Analysis and Reporting - Helps you visualize those areas where you can improve performance and decrease costs
• ITIL Integration - Provides a way to integrate your communication assets into your corporate-wide ITIL initiatives

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