Enterprise

If your organization is like most, your IT department is under considerable pressure to cut costs, improve service delivery to users, meet regulatory requirements, show tangible value generation and simply do more with less.

Although the infrastructure supporting data, voice and video communications is a key area where IT modernization and optimization efforts can have a substantial impact on IT performance and value generation, many organizations are struggling to maintain control over this environment. Often, this is because they don't have clear visibility into what infrastructure is actually in place or being used across the organization, or they lack effective processes for deploying and managing that infrastructure -- or both! More often than not the tools they use to manage this infrastructure are manual in nature, involving inventories run on spreadsheets or rudimentary databases and email based ordering processes.

These challenges are compounded by the desire to achieve convergence of data, voice and video onto a single communications platform, typically an IP network. For IT managers whose primary focus to date has been on the data side, this is new territory and many aren't familiar with voice infrastructure or its inherent complexities compared to data circuits and services.

Datex' Circuit Manager and Mobile Manager products provides the solution to a wide array of communications management challenges facing today's medium to large size organizations. Through the use of automation, and by standardizing on best-practice processes, Datex brings substantial efficiency improvements to the entire communications service provisioning process, from submitting an RFQ and selecting a carrier partner, right up to the point of terminating a circuit on a piece of equipment and activating the circuit. Datex' comprehensive inventory capabilities serve as a single source of record for all communications services, attributes and assignments.

Datex provides unprecedented levels of visibility and control over voice, video and data communications infrastructure, enabling your IT and Telecom departments to improve the timeliness and accuracy of service delivery, enhance governance and accountability, cut costs and reduce the amount of staff required to provision and manage this infrastructure.